Terms and Conditions

Effective Date: 04/22/2025 These Terms and Conditions ("Terms") govern your access to and use of the CozyBean website (the “Site”) and any purchases made through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.1. Company InformationThis Site is operated by CozyBean. All references to “we,” “us,” and “our” refer to CozyBean.2. Use of the SiteYou may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:Misuse the Site or interfere with its operationAttempt to gain unauthorized access to our systemsUse the Site to engage in fraudulent or misleading activityWe reserve the right to terminate or restrict access if we believe your use violates these Terms.3. Product Information and OrdersWe do our best to ensure product details, pricing, and availability are accurate. However:We reserve the right to correct errors or inaccuracies at any timeWe may cancel orders due to errors or suspected fraudAll prices are listed in CAD and applicable taxes and shipping fees will be added at checkout.4. PaymentsPayments are securely processed via third-party payment providers. By placing an order, you represent that:You are authorized to use the payment method providedAll billing details are true and accurate5. Shipping and DeliveryDelivery timelines are estimates and not guaranteed. We are not liable for delays caused by third-party carriers. Free shipping offers, if available, may be subject to change or minimum order values.6. Returns and RefundsDue to the nature of our product, returns are only accepted for defective or damaged items within 7 days of delivery. To request a return, please contact us at info@shopcozybean.com.  Refunds (if approved) will be issued to the original payment method. Please see our Returns Policy for full details.7. Gift Cards and PromotionsPromotional gift cards, discounts, or coupon codes may be subject to expiry dates and other limitations. We reserve the right to modify or cancel promotions at any time.8. Intellectual PropertyAll content on the Site—including text, images, logos, product names, and designs—is the property of CozyBean or its licensors and is protected by copyright and trademark laws. You may not use or reproduce any materials without our prior written permission.9. Limitation of LiabilityTo the fullest extent permitted by law, CozyBean shall not be liable for:Any indirect, incidental, or consequential damagesLosses resulting from the use or inability to use the Site or productAny misuse or unsafe handling of the product outside the guidelines provided10. DisclaimerOur products are designed for general comfort and relaxation. They are not medical devices and are not intended to diagnose, treat, or prevent any health condition. Always follow heating and usage instructions carefully.11. PrivacyUse of the Site is also governed by our Privacy Policy, which outlines how we collect and use your personal information.12. Governing LawThese Terms are governed by the laws of the Province of [Insert Province] and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts located in [Insert City/Province].13. Contact InformationIf you have any questions about these Terms, please contact us at:Email: info@shopcozybean.com.