Refund Policy

We want you to love your CozyBean, but if something isn't quite right, we’re happy to help! We accept returns of unused items within 7 days. Because of the unique nature of CozyBean, we can’t accept returns for items that have been heated or used.
Please note that return shipping costs are the customer’s responsibility, and we recommend using a trackable shipping service to ensure your return reaches us safely. If you need assistance with the process, don’t hesitate to reach out—we’re here to make it right!